Frequently Asked Questions
Please read our FAQ before sending us a message.
You will see postage charges at checkout, however, all items above £30 qualify for free UK delivery.
Please contact us for shipping prices outside the UK.
Please refer to the individual descriptions as this can vary as a number of our items are made to order.
The timescales given for personalised items start when we have received all the information that we need from you to start to create your order.
After receiving your order, we will carefully review it. If we are happy with the details provided, we will continue to progress your order ready for shipping as soon as possible.
If we need further clarification, we will contact you to discuss your order.
Yes – as part of your order, you will receive an invoice.
If you would like to get in touch us, please complete the form below and we will get back to you as soon as possible. Alternatively, please call Matthew on 07595 169212.